Patient Access
Some medications that you require to have regularly will be on your repeat medication list. Requests for repeat medication prescriptions must be made to reception by ticking which medication you need on the computer repeat prescription slip and dropping it off at reception or via your pharmacy. If you are shielding during Covid-19, have Covid-19 or Covid-19 symptoms or are self isolated due to suspected or confirmed Covid-19 contact, you can make the request for items on your repeat medication list over the phone by calling the surgery after 11am and speaking to the receptionist. You must allow up to 2 whole working days for them to be issued.
You can download the NHS App – NHS (www.nhs.uk) to your smart phone, and once registered, you can securely order repeat prescriptions. For medications NOT on the repeat list you need to follow the instructions below.
Some medication that you require to have regularly will not be on your repeat medication list but will instead be on your acute or past medication list. If you believe that you do not need to have a consultation to speak to the GP before getting the medication, then you may request this in writing by using an acute or past medication request slip which is available from reception. You must provide the full name and dose of the medication. Please note reception staff cannot take requests for medication on the acute or past medication list over the phone. The GP will check your notes and decide if they can issue the medication without you having a consultation with them first. You must allow up to 2 whole working days for them to be issued.
Please ensure that you have nominated a pharmacy of your choice to receive the electronic prescription from us.