Patient Access
To See The Doctor
All appointments with the doctor are done via telephone or video consultation or face to face on site. Call 0121 429 2683 to book an appointment. Please call at any time of the day to book a routine appointment in the next 2 weeks. If your problem cannot wait and it is urgent for the same day, please call at 8am to book an on the day appointment, if available. On the day appointments are given on a first come basis. If you cannot keep your appointment please inform reception so that the appointment can be given to somebody else.
To protect vulnerable patient accessing services on site, please do not book a face to face appointment if you have covid 19 symptoms (cough, temperature, loss of sense of taste or smell, runny nose, sore throat etc….). Instead book a telephone consultation. However, if you feel that you need a face to face appointment, ask reception and they will book this for you outside of normal clinic times to help prevent the transmission of covid 19 to other vulnerable patients.
How to see The Nurse
To see the nurse for childhood immunisations, adult immunisations (flu, whopping cough for pregnant women, pneumococcal, shingles), b12 infections, dressings, diabetes foot checks, blood pressures, cervical smear etc… please call the surgery on 0121 429 2683. Appointments are available to book face to face reviews with nurse up to 2 weeks in advance.
How to see the HCA
The HCA is able to do wound care, blood pressure checks, weight checks, flu injections, diabetic foot checks, NHS Health Checks for over 40s and take blood. Appointments are available to book face to face review with the HCA up to 2 weeks in advance